The ITIL v.3 Readiness Assessment Survey is now closed.  Thank you for your feedback.  The results are listed below.  We will have a follow up survey next year to see what progress has been made.  Thank you.

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We envision the ITIL Working Group to be an inter-agency cooperative that helps each participating member advance their ITIL program  by sharing best practices, helping to solve each other’s problems, providing lessons learned, increasing awareness,...